Refund policy

By placing an order through dplanner.shop, you agree to the terms outlined below. These policies have been set to ensure transparency and clarity regarding refunds and cancellations for our digital products. These terms are applicable to customers worldwide.

No Cancellation or Refund Policy for Digital Products
Due to the nature of digital products, all sales are final. Once your order is processed and the digital planner is delivered, we cannot accept cancellations, returns, or provide refunds. Please ensure your email address and details are correct before completing your purchase.

Damaged or Incorrect Products
If you believe you have received a defective or incorrect digital product, please contact us immediately at support@dplanner.shop. We will investigate the issue and provide a resolution to ensure you are satisfied with your purchase.

Customer Support
We’re committed to providing excellent service. If you have any issues with your digital planner, such as download problems or file errors, please reach out to us, and we will assist in resolving your concerns.

Contact Information
For any questions or concerns, you can contact us at:
Email: support@dplanner.shop
Phone: +1 (505) 575-7125