Privacy policy

This Privacy Policy describes how dpanner.shop (the “Site” or “we”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

COLLECTING PERSONAL INFORMATION
When you visit the Site, we collect certain information about your device and interaction with the Site, as well as information necessary to process your purchases. In this Privacy Policy, “Personal Information” refers to any information that can uniquely identify an individual. Below is a list of what we collect and why:

Device Information

• Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, what products you view, search terms, and how you interact with the Site.
• Purpose of collection: To load the Site accurately and to perform analytics on Site usage to optimize our services.
• Source of collection: Automatically collected when you access our Site using cookies, log files, web beacons, tags, or pixels.
• Disclosure for a business purpose: Shared with our processor Shopify.

Order Information

• Examples of Personal Information collected: Name, billing address, payment information (credit card details), email address, and phone number.
• Purpose of collection: To provide products to you, process your payment, and send you confirmations. We also use this information to screen orders for potential fraud and to send marketing communications (if you’ve opted in).
• Source of collection: Collected directly from you during checkout.
• Disclosure for a business purpose: Shared with Shopify for payment processing.

MINORS
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you believe your child has provided us with Personal Information, please contact us to request deletion.

SHARING PERSONAL INFORMATION
We share your Personal Information with service providers to fulfill our services to you, including Shopify. We may also share your information to comply with laws, respond to legal requests, or protect our rights.

BEHAVIORAL ADVERTISING
We use your Personal Information to show you targeted ads or marketing communications that we believe may be of interest to you.

• Examples of services used:
  • Google Analytics (to understand how you use the Site)
  • Facebook Ads and Google Ads (to show you relevant ads)
• You can opt out of these services via the following links:
  • Facebook
  • Google
  • Bing
• Alternatively, you can opt out of targeted advertising by visiting the Digital Advertising Alliance.

USING PERSONAL INFORMATION
We use your Personal Information to provide our services to you, process your payments, and keep you updated on new products and offers.

RETENTION
We retain your Personal Information for our records unless you request its deletion. For more information on your rights, see the "Your Rights" section below.

AUTOMATED DECISION-MAKING
We engage in limited automated decision-making for fraud prevention. For example, Shopify may temporarily block IP addresses associated with failed transactions.

YOUR RIGHTS
If you reside in California, you have the right to access, update, or request deletion of your Personal Information. To exercise these rights, please contact us at support@dpanner.shop

DO NOT TRACK
We do not alter our data collection and usage practices in response to “Do Not Track” signals from your browser, as there is no consistent industry understanding of how to respond to them.

CHANGES
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

CONTACT
For more information, questions, or to make a complaint, please contact us at:
Email: support@dpanner.shop
Address: Dpanner, 71-75 Shelton Street, London, United Kingdom, WC2H 9JQ